I followed the instruction to login with Apple ID? Email!

My wife does not remember password to her Mac Air.

What do you need from me? I am David her husband.

Thanks

MacBook Air 13″, macOS 10.13

Posted on Sep 3, 2021 10:22 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2021 10:25 AM

The below will reset the Computer Password and NOT the Password for the Apple ID


Intel Computer

1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 Computer 

1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

4 replies
Question marked as Top-ranking reply

Sep 3, 2021 10:25 AM in response to dj606

The below will reset the Computer Password and NOT the Password for the Apple ID


Intel Computer

1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 Computer 

1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I followed the instruction to login with Apple ID? Email!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.