The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Bwentzw Author

Level 1

4 points

My phone screen has spots that don’t work when you touch it. Like when I touch the h I have to turn the phone.

My iPhone has dead spots when I touch the screen. Like when I touch the h I have to turn my phone sideways.

iPhone 12 mini, iOS 14

Posted on Sep 3, 2021 10:01 AM

Top-ranking reply

LD150

Level 10

107,684 points

Posted on Sep 3, 2021 10:06 AM

You need to have the phone fixed.

You can arrange a service or repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

If not covered by warranty and you don't have AppleCare+, you may have to pay full replacement cost for severe damage

You can see additional service information within the following article:

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

View in context

My phone screen has spots that don’t work when you touch it. Like when I touch the h I have to turn the phone.

Similar questions