iohone XR is froze
my iphone XR screen turned black and will not let me touch the screen at all. i cant get into my phone and anytime i try to force reset it it wont because it wont let me do anything on the screen
User profile for user:
Eric--F
User level:
Community Specialist
Greetings, lealia.
Welcome to the Apple Support Communities. We can understand why you’d want to resolve the issue with your iPhone being frozen.
Start by working through these steps: If your iPhone won't turn on or is frozen
We hope this helps! Thanks for being a part of the community.
Best wishes.