iOS 14 merging iMessages for 2 unrelated cintacts

My grown daughter’s iPhone 12 using iOS 14.7.1 JUST started merging an unrelated friend and me (her mom) when she is trying to message one of us. If I send her a message and she replies-the reply goes to her friend. Not me. None of us has the same Apple ID or the same telephone numbers. She doesn’t know who is getting the reply. She tried deleting contact cards and creating new ones, deleting message threads and starting new ones with both of us. Nothing works. Can anyone suggest a remedy?

iMac, OS X 10.11

Posted on Sep 3, 2021 11:11 PM

Reply
1 reply

Sep 3, 2021 11:14 PM in response to Misquit

Misquit Said:

"iOS 14 merging iMessages for 2 unrelated cintacts: My grown daughter’s iPhone 12 using iOS 14.7.1 JUST started merging an unrelated friend and me (her mom) when she is trying to message one of us. If I send her a message and she replies-the reply goes to her friend. Not me[...]"

-------


Whom to Contact:

Contact your Carrier, as they are the one who manage the service of Messaging.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 14 merging iMessages for 2 unrelated cintacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.