iPhone XS screen is black

Hi jennette226,

Welcome to the Apple Community,

where some of us do our best to help each other troubleshoot.

Apple support have an article online (link below) that may help.

If your iPhone won't turn on or has frozen:

https://support.apple.com/en-au/HT201412

If you need more help:

There is a "Get support" link to Apple at top right on this discussion page.

or

Contact Apple for support and service

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232 

Hope this helps you :-)