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Skxye Author

Level 1

5 points

Password lost after changing apple id

I changed my apple id but all my passwords disappeared,even though i clicked on copy data. How can i get them back?

iPhone 11, iOS 14

Posted on Sep 4, 2021 9:46 AM

Top-ranking reply

bailier

Community Specialist

Posted on Sep 5, 2021 9:13 AM

Hey Skxye,

After changing your Apple ID, you are no longer seeing passwords in Settings > Passwords. Did you update the old Apple ID email address or created a new one?

Passwords can be stored in iCloud Keychain which is associated with your Apple ID: Set up iCloud Keychain Do you recall having iCloud Keychain enabled with the old Apple ID?

If it was enabled with the old Apple ID, make sure iCloud Keychain is enabled by going to Settings > [your name] > iCloud > Keychain.

These articles may help.

Let us know if any of this helps. Take care.

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