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I have icloud lost iphone 6s. Owner died. No docs.

I have another apple iphone device was came from russia. I have no any documents of this phone and the previous owner of the phone died of covid last year and its impossible to unlock without support service. Paying for motherboard costs = new iphone 6S device. Can I get help opening this device, please help me...

Is it possible to open it with the help of special imei code of the device?

iPhone 5

Posted on Sep 4, 2021 10:11 AM

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Question marked as Top-ranking reply

Posted on Sep 4, 2021 10:12 AM

What you are encountering is Activation Lock or related to it. This is a security feature, in part to deter re-selling of stolen devices. Click on the link to read more about 'Activation Lock for iPhone, iPad, and iPod touch' --> http://support.apple.com/HT201365


An activation lock can only be removed using information for the account that applied the lock. If you know this information follow the onscreen steps to enter the Apple ID and password used to set up the device, or enter the device passcode.


If the required information is not known, the official owner of the deceased person's things as can be proven by documentation needs to try one of these things:


Read this link to discover "How to request access to a deceased family member's Apple accounts" [and devices] - https://support.apple.com/HT208510


OR


- Apple can remove a lock if a person can provide sufficient evidence of valid ownership. Do this online here --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. This might be similar to what is required in the previous section.



1 reply
Question marked as Top-ranking reply

Sep 4, 2021 10:12 AM in response to nurali177

What you are encountering is Activation Lock or related to it. This is a security feature, in part to deter re-selling of stolen devices. Click on the link to read more about 'Activation Lock for iPhone, iPad, and iPod touch' --> http://support.apple.com/HT201365


An activation lock can only be removed using information for the account that applied the lock. If you know this information follow the onscreen steps to enter the Apple ID and password used to set up the device, or enter the device passcode.


If the required information is not known, the official owner of the deceased person's things as can be proven by documentation needs to try one of these things:


Read this link to discover "How to request access to a deceased family member's Apple accounts" [and devices] - https://support.apple.com/HT208510


OR


- Apple can remove a lock if a person can provide sufficient evidence of valid ownership. Do this online here --> https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what constitutes proof. This might be similar to what is required in the previous section.



I have icloud lost iphone 6s. Owner died. No docs.

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