iCloud on old phone
Hello I recently broke my old phone & now I cannot access my iCloud because when I sign in it send a verification code to that old phone number I now have a. New phone and number and want to recover my photos and videos
iPhone XR
Question marked as
Best reply
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication. *
You need to change/add the number on your Apple ID. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.