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Level 1

4 points

how to remove an card from my account

how to remove a card from my account but it’s saying it’s an active subscription on file and needs a payment method

iPhone 11, iOS 14

Posted on Sep 4, 2021 10:14 PM

Top-ranking reply

Level 10

684,531 points

Posted on Sep 5, 2021 11:34 AM

If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.

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