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i have imac 2017 running boot camp the sound only work with windows

i have imac 2017 running boot camp the sound only work with windows

iMac 21.5″, macOS 11.5

Posted on Sep 5, 2021 3:03 AM

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Posted on Sep 5, 2021 3:17 AM

As its fine on the windows OS, I would suggest testing in different user account on the Mac, if you dont have one it takes 2 mins to set up : https://support.apple.com/en-ie/guide/mac-help/mtusr001/mac


This would help isolate the issue further


As a more advanced step you could also after test in new user boot it into safe mode, this stops 3rd party extensions from loading in Mac that could cause this issue:https://support.apple.com/en-ie/guide/mac-help/mh21245/mac



On an intel Mac just hold down the SHIFT key on the start up chime

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Sep 5, 2021 3:17 AM in response to johnandkay276

As its fine on the windows OS, I would suggest testing in different user account on the Mac, if you dont have one it takes 2 mins to set up : https://support.apple.com/en-ie/guide/mac-help/mtusr001/mac


This would help isolate the issue further


As a more advanced step you could also after test in new user boot it into safe mode, this stops 3rd party extensions from loading in Mac that could cause this issue:https://support.apple.com/en-ie/guide/mac-help/mh21245/mac



On an intel Mac just hold down the SHIFT key on the start up chime

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Sep 5, 2021 3:07 AM in response to johnandkay276

Hi


Its hard to help with this information


Is this just effecting internal sounds, wire headphones, wireless headphones?


Are multiple apps effected? like music and FaceTime?


Do you have any external displays connected?


check in system preferences > sound and send a screenshot of output menu

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i have imac 2017 running boot camp the sound only work with windows

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