I've read several "answers" in relation to this problem, and they all say pretty much the same thing: "To do a factory reset, press Option Command PR on startup" - which is intuitively obvious, because I know that's the key sequence I want, (I've done this many times) and it's what I was trying to do, and it didn't work, so I asked for solutions.
Does anyone know the answer to the problem I'm having?
Hello, crliege.
Thank you for using Apple Support Communities.
From our understanding is you're unable to get a specific key combination to work. We'd be glad to help out. Which MacBook Air do you have? Check out this article for more information: Mac startup key combinations
"These key combinations apply only to Mac computers with an Intel processor, not Mac computers with Apple silicon.
Option-Command-P-R: Reset NVRAM or PRAM. If your Mac is using a firmware password, it ignores this key combination or starts up from macOS Recovery."
If you're looking to reinstall macOS, follow this article: How to reinstall macOS
Best regards.
Hello, crliege.
Thank you for using Apple Support Communities.
From our understanding is you're unable to get a specific key combination to work. We'd be glad to help out. Which MacBook Air do you have? Check out this article for more information: Mac startup key combinations
"These key combinations apply only to Mac computers with an Intel processor, not Mac computers with Apple silicon.
Option-Command-P-R: Reset NVRAM or PRAM. If your Mac is using a firmware password, it ignores this key combination or starts up from macOS Recovery."
If you're looking to reinstall macOS, follow this article: How to reinstall macOS
Best regards.
Option Command PR does not work on my MacBook Air
