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Bernard1946 Author

Level 1

10 points

My iPad Air has stopped charging

My iPad Air has stopped charging. I have used three different cables and still will not charge. Cleaned the charging point and still nothing.

iPad Air, iPadOS 14

Posted on Sep 5, 2021 5:54 AM

Best reply

ProustGiulio

Level 10

208,025 points

Posted on Sep 5, 2021 5:59 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPad won't charge - Apple Support, it might be a battery or other hardware problem, but we, just users like you, cannot diagnose that kind of issue remotely, sorry.

I recommend that you make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

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My iPad Air has stopped charging

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