I got an email saying, "you are scheduled to be charged $0.99 for your 50 GB iCloud storage plan, but there is a problem with your payment information." I checked my payment information and the Credit card information is correct. What now?

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Level 1

9 points

I got an email saying, "you are scheduled to be charged $0.99 for your 50 GB iCloud storage plan, but there is a problem with your payment information." I checked my payment information and the Credit card information is correct. What now?

I got an email saying, "On 09/06/2021 you are scheduled to be charged $0.99 for your 50 GB iCloud storage plan, but there is a problem with your payment information."

I checked my payment information and the Credit card information is correct. What do I do now? This is the 2nd time I have received an email like this.

iPhone 6, iOS 12

Posted on Sep 5, 2021 6:43 AM

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Answer 1

Drew_7

Community Specialist

Sep 6, 2021 6:45 AM in response to Coachtb110

Hello Coachtb110,

We understand you're receiving emails regarding your payment method. We'd like to get you pointed towards a resolution. First, review this article to help confirm the legitimacy of the message: Recognize and avoid phishing messages, phony support calls, and other scams

You can also review your payment method here: Change, add, or remove Apple ID payment methods

Best regards.

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Answer 2

Coachtb110 Author

Level 1

9 points

Sep 7, 2021 5:51 AM in response to Drew_7

Thanks for the help. I was able to fix it using the link you posted.

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I got an email saying, "you are scheduled to be charged $0.99 for your 50 GB iCloud storage plan, but there is a problem with your payment information." I checked my payment information and the Credit card information is correct. What now?

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