Get one ring on my iPhone incoming le to answer

Hi Jaguar1918,

Thanks for updating us on your issue. To clarify, did you mean that your iPhone shutdown unexpectedly? Or did the phone call simply end after ringing one time?

Using the previous article we provided, can you test the issue further by selecting a different ringtone?

If the issue persists with multiple ringtones, let's try some basic troubleshooting below:

Force restart iPhone

Update your iPhone, iPad, or iPod touch

Cheers.

Hi Jaguar1918,

If we're understanding correctly, are you looking to adjust your iPhone's ringtone? If so, we'd recommend checking out Use tones and ringtones with your iPhone, iPad, or iPod touch.

If you're experiencing a different issue, let us know in more details on what's going on. Cheers.