Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't I delete the payment method on my iPhone?

iPhone XS, iOS 14

Posted on Sep 6, 2021 4:39 AM

Reply
Question marked as Best reply

Posted on Sep 6, 2021 5:09 AM

As the message says, you must first regularize your payment for a subscription that is still active.


For any further question / doubt, please contact the iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio


1 reply
Question marked as Best reply

Sep 6, 2021 5:09 AM in response to SalmaNurhaliza

As the message says, you must first regularize your payment for a subscription that is still active.


For any further question / doubt, please contact the iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio


Why can't I delete the payment method on my iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.