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Your purchase couldn’t complete contact iTunes support

When I purchased some things they do not purchase and say your purchase couldn’t complete contact iTunes support


[Image Edited by Moderator to Remove Personal Information]

Posted on Sep 6, 2021 1:11 PM

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Question marked as Top-ranking reply

Posted on Sep 6, 2021 7:58 PM

You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

3 replies
Question marked as Top-ranking reply

Sep 6, 2021 7:58 PM in response to Saad305

You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs which will redirect to the current one which leads you to a page to select your country. Since it says to contact iTunes Support, try this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

Sep 16, 2021 8:45 PM in response to Saad305

Good day,

Please I need a help from you, I can’t purchase a payment anymore with my iPhone

Anytime I do trying to pay for something, it always telling me that your payment purchase couldn’t be completed please contact apple store.

I don’t know why, always repeating same every time I try to purchase.

Please help me fix this issue.

Your purchase couldn’t complete contact iTunes support

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