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8 points

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I have subscribed and made a payment, then I upgraded my subscription but the first payment is deducted already and I would like a refund for the first one.

iPhone XS Max, iOS 14

Posted on Sep 6, 2021 4:02 PM

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Answer 1

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Eric Root

Level 10

684,219 points

Sep 6, 2021 5:42 PM in response to Azzozy9

See if anything here helps.

Purchases problem. *

How long refunds from the App Store or other Apple services take.

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Answer 2

Niel

Level 10

728,321 points

Sep 6, 2021 4:15 PM in response to Azzozy9

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.

(204389)

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Answer 3

Azzozy9 Author

Level 1

8 points

Sep 6, 2021 4:26 PM in response to Niel

I have tried that but when I choose request a refund from the drop down list I don’t see my payment.

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