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Gidge45 Author

Level 1

8 points

Apple ID

My iPhone will not turn on and I forget my Apple ID. How to recover this information?

iPhone 12 Pro

Posted on Sep 6, 2021 4:34 PM

Top-ranking reply

Eric Root

Level 10

684,681 points

Posted on Sep 6, 2021 5:37 PM

For the phone, see the Apple Support article(s) below.

iPhone won't turn on or is frozen.

See if you can recover the ID/password. Use every email address you can think of.

Apple ID - How to find your Apple - An iCloud e-mail address is an Apple ID.

Apple ID - Find -

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage -

Apple ID – Forgot Password *

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Apple ID

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