Help activating my new iPhone

Hello ~ Take a look at link below and are you having a particular issue…more details if so.

Set up your iPhone, iPad, or iPod touch - Apple Support

~Katana-San~

ebrima67 wrote:

I have bought this new iPhone 5s but it wouldn’t allow me to activate it for no reason

A: There is no such thing as a "new" iPhone 5s.

The iPhone 5s was discontinued 5 years ago.

B: If you don't bother explaining what's happening, including any error message(s) you're getting, we can't be of much help.

Hello ~ So you bought an iPhone 5s second hand? I have a feeling you may be running into the activation lock. See this link paying close attention to *Check for Activation Lock before you buy a device from someone else*

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

If this is the case you will have to contact the person you got it from and have them remove it. If you can return it for a refund…do that . If they cannot be contacted or they cannot or will not remove the lock …the iPhone is useless. Barring these ideas recycle the iPhone responsibility because Apple cannot help with this issue either. If it is not the activation lock post back with more details.

~Katana-San~

I have bought this new iPhone 5s but it wouldn’t allow me to activate it for no reason