WhatsApp reconnectivity

Whenever I try to call someone over whatsapp, the call goes into reconnecting. The settings are all configured suitably

iPhone 11

Posted on Sep 6, 2021 8:01 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2021 2:14 PM

Hi Mordecai500,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with a third-party app making calls from your iPhone. We're happy to assist.


We recommend making a cellular call from the Phone app to help isolate the issue. If you're unable to make a call there as well check out and complete the steps here: If you can't make or receive calls on your iPhone


If the issue is only with making calls from the WhatsApp app, check that the app is full updated and complete the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


We also recommend double-checking the cellular settings for the app: Check the cellular data usage on your iPhone and iPad


Should the issue remain after completing those steps, you can contact the app developer to report the problem: How to contact an app developer


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 7, 2021 2:14 PM in response to Mordecai500

Hi Mordecai500,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with a third-party app making calls from your iPhone. We're happy to assist.


We recommend making a cellular call from the Phone app to help isolate the issue. If you're unable to make a call there as well check out and complete the steps here: If you can't make or receive calls on your iPhone


If the issue is only with making calls from the WhatsApp app, check that the app is full updated and complete the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


We also recommend double-checking the cellular settings for the app: Check the cellular data usage on your iPhone and iPad


Should the issue remain after completing those steps, you can contact the app developer to report the problem: How to contact an app developer


Cheers!

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WhatsApp reconnectivity

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