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Level 1

4 points

Ipad not updating

I connected my ipad to computer opened iTunes found my ipad in finder clicked update and it does nothing. Please help

iPad 2, iOS 9

Posted on Sep 6, 2021 8:14 PM

Top-ranking reply

Level 10

195,539 points

Posted on Sep 6, 2021 8:35 PM

sherrie6001 Said:

"Ipad not updating: I connected my ipad to computer opened iTunes found my ipad in finder clicked update and it does nothing. Please help"

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Incompatibility is the Culprit:

Your iPad model (iPad 12) cannot upgrade past iOS 9. This is because it does not meet the hardware requirements for iOS13 and iOS14.

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