Related Article: Apple security releases

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why i can't update my software

I can't update my software

Posted on Sep 6, 2021 11:50 PM

Reply
Question marked as Best reply

Posted on Sep 6, 2021 11:51 PM

Here is How to ➔ Update your iPhone, iPad, or iPod touch

Read the article above first. Below are the requirements on updating the iPhone over a Wi-Fi Network.

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

1 reply
Question marked as Best reply

Sep 6, 2021 11:51 PM in response to milani102

Here is How to ➔ Update your iPhone, iPad, or iPod touch

Read the article above first. Below are the requirements on updating the iPhone over a Wi-Fi Network.

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

Why i can't update my software

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.