Scanning problem on Epson ET-2650 printer

Question

miancar Author

Level 1

8 points

Scanning problem on Epson ET-2650 printer

I have the latest macOS Big Sur version 11.5.2 running on the new 2021 iMac 24".

My problem is whenever I try to scan from the flat bed of the printer, there would be pop-out:

"You do not have permission to open the application “EPSON ES0144”.

Contact your computer or network administration for assistance."

I had no problem scanning before. Not sure if this started after the upgrade to the latest OS version.

Could anyone please help on this issue?

iMac Line (2012 and Later)

Posted on Sep 6, 2021 11:22 PM

Reply

Answer 1

Top-ranking reply

Eau Rouge

Level 8

42,656 points

Sep 6, 2021 11:29 PM in response to miancar

Click once on the Desktop.

Click on Go in the menubar.

Select Go To Folder.

Enter this text,

/Library/Image Capture/Devices

press Go.

A new Finder window will open look in the Devices folder

for EpsonScanner.app.

Control-click on it and select Open.

Does your scanner work now.

Reply

Answer 2

VikingOSX

Level 10

123,144 points

Sep 7, 2021 6:38 AM in response to miancar

If you cannot resolve this Epson scanner issue with macOS 11.5.2, then the paid (free trial) VueScan Professional software will drive the scanner without any Epson or Apple software/driver requirements.

Reply

Answer 3

miancar Author

Level 1

8 points

Sep 8, 2021 7:56 PM in response to Eau Rouge

It does work now!

Thank you very much Eau Rouge, you are superman!!!

I hope you don't see Batman no more...Bless you man!

Reply

Answer 4

miancar Author

Level 1

8 points

Sep 8, 2021 7:58 PM in response to VikingOSX

Thank you also VikingOSX for your comment!

Reply

Answer 5

miancar Author

Level 1

8 points

Sep 8, 2021 8:03 PM in response to miancar

I chatted with Apple on this and it took until the wee hours in the morning, they weren't able to resolve it. They ended our chat with the advice to contact Epson! hahaha

Reply

Answer 6

Sep 9, 2021 12:11 AM in response to miancar

Perfect solution to my Epson scanner 'lack of authority' problem that I have struggled with for weeks. Thanks again for all your help.

Reply

Scanning problem on Epson ET-2650 printer

Similar questions