Cant use internet on mac
I am connected to my internet network, yet I cant use google or access the internet at all. It is not a network issue as all other devices work fine. How do i fix this?
MacBook Air 13″, macOS 10.14
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I am connected to my internet network, yet I cant use google or access the internet at all. It is not a network issue as all other devices work fine. How do i fix this?
MacBook Air 13″, macOS 10.14
Normally there should be no proxy set, if this is a home mac.
If it is a managed mac (like an office or school lab) you may need to check with your IT guy.
If it is a home mac, there is a chance that you may have gotten some adware or other potentially unwanted program that has changed the settings improperly.
I suggest you turn off these proxies, and also run the diagnostic tool Etrecheck so we can evaluate possible infection or other issues.
Normally there should be no proxy set, if this is a home mac.
If it is a managed mac (like an office or school lab) you may need to check with your IT guy.
If it is a home mac, there is a chance that you may have gotten some adware or other potentially unwanted program that has changed the settings improperly.
I suggest you turn off these proxies, and also run the diagnostic tool Etrecheck so we can evaluate possible infection or other issues.
Are you trying to reach a website, in Safari, or another browser? What exactly happens?
How are you connected? Wifi? Ethernet?
Open System Preferences->Network.
What is the color of the dot next to your connection: green, yellow or red?
What are the settings? DHCP?
Does it show a "self-assigned IP" of the form 169.*.*.*?
If it is green but you can't connect, click Advanced, then in turn click DNS and then Proxies, and tell us what you see in each (or better yet, post a screenshot).
connected on wifi
green dot
not self-assigned
Only web and Secure Web Proxy are checked
and at the bottom use passive ftp mode
Trying to use Google/Safari or anything that needs internet just says no Internet. The connection to my wifi is green and that network works on all other devices.
Don't fall for that!!!!!!
Cant use internet on mac