How to find administrator on Mac book pro

Try to factor reset my Mac book pro then get to the end and said something about the administratior I never logged Apple ID or set that up

MacBook Pro (2020 and later)

Posted on Sep 7, 2021 11:51 AM

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Question marked as Top-ranking reply

Posted on Sep 8, 2021 8:34 AM

Hey there suppa145,


Thank you for using the Apple Support Communities! We understand you're trying to factory reset your MacBook Pro but you're being asked to, perhaps, enter a password for the Admin account. Let's see how we can help.


We can see you're reviewing What to do before you sell, give away, or trade in your Mac, which is a great article to help get that Mac reset and erased fully. When it comes to erasing your hard drive and reinstalling macOS, you would be asked for the administrator password, as discussed in step 2 of How to erase an Intel-based Mac. When you first set up your Mac, this would be the main user that was created during that initial set up.


If you don't remember that password, follow If you forgot your Mac login password. As quoted from step 3 in that article, "If you're asked to select an admin user you know the password for, click “Forgot all passwords?”."



Best regards.

1 reply
Question marked as Top-ranking reply

Sep 8, 2021 8:34 AM in response to suppa145

Hey there suppa145,


Thank you for using the Apple Support Communities! We understand you're trying to factory reset your MacBook Pro but you're being asked to, perhaps, enter a password for the Admin account. Let's see how we can help.


We can see you're reviewing What to do before you sell, give away, or trade in your Mac, which is a great article to help get that Mac reset and erased fully. When it comes to erasing your hard drive and reinstalling macOS, you would be asked for the administrator password, as discussed in step 2 of How to erase an Intel-based Mac. When you first set up your Mac, this would be the main user that was created during that initial set up.


If you don't remember that password, follow If you forgot your Mac login password. As quoted from step 3 in that article, "If you're asked to select an admin user you know the password for, click “Forgot all passwords?”."



Best regards.

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How to find administrator on Mac book pro

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