Has anybody else had a problem getting a call back to recover an appleid? I’ve gone through the whole process twice now and never get a call or text at the time given in the email. I’ve been locked out of my account for over a month and I’m looking at another 2 week wait to see if they will call me back
iPhone 11 Pro Max, iOS 14
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
If necessary, try Twitter
https://twitter.com/AppleSupport. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Hey there, FinalDisciple!
From your post, it sounds like you are working on recovering your Apple ID. We’re glad that you reached out to the Apple Support Communities. We want to try and help you get this resolved.
Is your account locked or disabled? If so, follow this guide for what to do If your Apple ID is locked or disabled. If not, did you start the process for account recovery? Account recovery is an automated process designed to get you back into your Apple ID account as quickly as possible and deny access to unauthorized users. Recovery might take several days or longer, depending on the verification information that you can provide.
If you’d like more information on this process, you can look here: How to use account recovery when you can’t reset your Apple ID password. If you need further assistance, you'll want to Contact Apple for support and service.
Take care!
Hi,
My AppleId says it’s locked because of security reasons. I’ve gone through the recovery process twice already. In two separate emails I’ve been told I would receive either a call or text after a 13 day waiting period to be able to recover my account. I added my trusted phone and email to try to speed up the process both times however, I have never received a call or text.
It’s been over a month.
Never get a call or text to unlock appleid
