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how do you restore an iphone using your mac?

My phone reset itself to factory settings for some reason. I'm trying to restore from the last Icloud backup, but the phone is asking me to put in the previous code used to unlock the phone . . . which I'm doing . . . but it says I'm entering the wrong code. I'm definitely not . . . this is my phone we are talking about . . . I know the code I use to unlock it fifty times a day.


So, I'm moving on to try to set up from a mac. Following the prompts on that path, my phone says to hook itself up to a mac. I did. Nothing happens. I read something about going into Itunes, which no longer exists. So, I went into the Itunes store via the Apple music app. Dead end. Anyone know?


Thanks!

iPhone XR, iOS 14

Posted on Sep 7, 2021 2:50 PM

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how do you restore an iphone using your mac?

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