Don’t understand account balance

How can I tell if my the balance on my account is what I owe? Will the balance be in red if I owe that money? I see a balance of 10.00. Not sure if I pay it or if it’s a credit from a gift card from the last time. I’m confused.

Posted on Sep 7, 2021 3:03 PM

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Question marked as Top-ranking reply

Posted on Sep 8, 2021 11:47 AM

Hey Jon Leslie,


Thanks for clarifying the question. If you are seeing a credit below your name you have a balance on the Apple ID. This is not an owed balance but is representative of available funds. If you do not see a credit below your name you would not have a balance of available funds on the Apple ID.


What you can buy with your Apple ID balance


Please contact us directly if you need additional assistance. Contact - Official Apple Support


Cheers.

4 replies
Question marked as Top-ranking reply

Sep 8, 2021 11:47 AM in response to Jon Leslie

Hey Jon Leslie,


Thanks for clarifying the question. If you are seeing a credit below your name you have a balance on the Apple ID. This is not an owed balance but is representative of available funds. If you do not see a credit below your name you would not have a balance of available funds on the Apple ID.


What you can buy with your Apple ID balance


Please contact us directly if you need additional assistance. Contact - Official Apple Support


Cheers.

Sep 8, 2021 11:31 AM in response to mario49

That link you posted I have already seen. I read through it, but it didn’t answer my question. I have a balance of 10.00. Do I owe the 10.00? The reason why I ask cause it says balance. Usually when things say balance you owe money. And then it also says credit, which means you can spend money and pay later, hence the word “Credit” card cause that is how credit usually works. And sometimes things say you have a credit that you can spend and not owe. Balance and credit together is getting me confused. If I owe money will it be in a different color? How do I know that I owe 10.00 or it’s money that I put on my account from along time ago? I can’t remember. Do I owe the money or not?


sorry for being frustrated, I’m usually pretty cool with things pls forgive me.

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Don’t understand account balance

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