Credentials for MS Office for Mac

Question

Credentials for MS Office for Mac

I followed the instructions in the Feb 2021 post and installed MS Office on my MacBookPro, running MAC OS High Sierra. When I come to open one of the applications, it requires credentials for whoever purchase the app. Each time I enter my credentials, I just get a spinning wheen and "Loading..." in a blank dialogue box. Does anybody have any ideas about how to get through this point? I have tried creating a new ID, but the same thing happens.

MacBook Pro 15″, macOS 10.13

Posted on Sep 8, 2021 7:24 AM

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Answer 1

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KiltedTim

Level 10

226,008 points

Sep 8, 2021 1:01 PM in response to Creative_Pianist

In February of 2021, Microsoft did not sell a version of Office that was compatible with High Sierra. They still don't and never will again.

Mojave is the oldest version Office is supported on. that will change in a month or so to Catalina.

Not sure what you got or where you got it from, but if you're having a problem with it, you need to contact Microsoft for support.

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Answer 2

BDAqua

Level 10

250,259 points

Sep 8, 2021 12:58 PM in response to Creative_Pianist

No, but in the meantime if you need it...

Look into the Free LibreOffice, it handles MS Office files like Word & Excel, & Page Layout…

https://www.libreoffice.org/

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Answer 3

Sep 10, 2021 2:31 AM in response to KiltedTim

Have sorted, thanks. Had MS Office 11for Mac, then upgraded OS to High Sierra. Issue was authentication at Microsoft, and once that was sorted, it all works, thanks.

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Credentials for MS Office for Mac

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