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Apple store balance

Hi,


we moved from USA to Germany.

I try to change the region of my daughters IPhone XR from USA to Germany, because there is a balance of 1 cent left on her App Store account. In order to switch the region it's asking us to spend the remaining 1 cent. Could you please clear the amount 1 cent or if not can you please provide me information on how to do it?

I'm looking forward to your response.


Sincerely,

Murat Ertuerk

Posted on Sep 8, 2021 10:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2021 12:12 PM

Murat,

Contact Apple Support and ask them to zero out the balance: https://getsupport.apple.com


And for general information about changing countries, see the following: Change your Apple ID country or region - Apple Support

2 replies

Apple store balance

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