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iphone 11 won't do a hard reset

My iphone 11 keeps flashing back and forth from the lock screen to the spinng circle. I've tried doing a hard reset, bu tnothing is working. What else can I do?


iPhone 11, iOS 14

Posted on Sep 8, 2021 4:30 PM

Reply
3 replies

Sep 8, 2021 4:34 PM in response to GracieGirl312

HI, Gracie sorry to hear that you are having this issue, please ensure you are hard resetting the IPhone correctly instructions as follows:


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. Then when the Apple logo appears, release the button.

If that does not work please reply letting us know and we can troubleshoot.


-Kyle

iphone 11 won't do a hard reset

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