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drag and drop

drag and drop does not always work with big sur


MacBook Pro 13″, macOS 11.2

Posted on Sep 9, 2021 5:17 AM

Reply
Question marked as Best reply

Posted on Sep 9, 2021 6:30 AM

gailfromottawa wrote:

drag and drop does not always work with big sur


?


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

these are all known to cause issue on the macOS.


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 






1 reply
Question marked as Best reply

Sep 9, 2021 6:30 AM in response to gailfromottawa

gailfromottawa wrote:

drag and drop does not always work with big sur


?


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

these are all known to cause issue on the macOS.


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 






drag and drop

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