Not able to login to itunes using my apple id

I want to cancel my subscription but neither it's showing on my iPhone 6+ settings page and neither allowing me to login to iTunes app store in spite of resetting apple id password several times..


Please help otherwise I will be charged unnecessarily!!

iPhone 6 Plus, iOS 12

Posted on Sep 9, 2021 6:48 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2021 8:47 AM

I am not able to tell from your description what exactly the problem is. Is it you cannot connect to the Store? Is it you forgot your Apple ID or password?


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400


Please click on this link to learn "How to cancel a subscription from Apple" ➔ https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Sep 9, 2021 8:47 AM in response to sumanbhatt

I am not able to tell from your description what exactly the problem is. Is it you cannot connect to the Store? Is it you forgot your Apple ID or password?


Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.


Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


or go directly to this link --> http://iforgot.apple.com/


Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400


Please click on this link to learn "How to cancel a subscription from Apple" ➔ https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ https://support.apple.com/HT201232

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Not able to login to itunes using my apple id

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