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amisha50 Author

Level 1

4 points

Iphone software

Iphone software is downloaded but i am not able to install

iPhone X, iOS 12

Posted on Sep 9, 2021 7:55 AM

Top-ranking reply

ProustGiulio

Level 10

208,590 points

Posted on Sep 9, 2021 8:06 AM

Assuming you're trying to update your device wirelessly (via wifi), see this support article:--> If your iPhone, iPad or iPod touch won’t update

If the issue persists, if your iPhone is still running the old 12 iOS version, you might have troubles updating it wirelessly. I would try to update it by connecting with a computer running iTunes (PC) or Finder (Mac).

If the issue still persists, make an appointment and ask for help at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

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Iphone software

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