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screen problems after trying waterproof test

Some parts of the screen stop working sometimes not all the time but it happens like 2 or 3 times per day what should i do please apple support and i appreciate it

iPhone 11, iOS 14

Posted on Sep 9, 2021 10:41 AM

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Question marked as Best reply

Posted on Sep 9, 2021 10:44 AM

For what Apple states ➡️ About splash, water, and dust resistance of iPhone 7 and later - Apple Support


Which includes the following:


To prevent liquid damage, avoid these:

  • Swimming or bathing with your iPhone
  • Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
  • Using your iPhone in a sauna or steam room
  • Intentionally submerging your iPhone in water



Above-linked article also includes drying instructions, though damage can be permanent, and won’t be covered by the standard warranty. AppleCare+ coverage might cover this, though there’ll be a fee if so.

2 replies
Question marked as Best reply

Sep 9, 2021 10:44 AM in response to useff35

For what Apple states ➡️ About splash, water, and dust resistance of iPhone 7 and later - Apple Support


Which includes the following:


To prevent liquid damage, avoid these:

  • Swimming or bathing with your iPhone
  • Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
  • Using your iPhone in a sauna or steam room
  • Intentionally submerging your iPhone in water



Above-linked article also includes drying instructions, though damage can be permanent, and won’t be covered by the standard warranty. AppleCare+ coverage might cover this, though there’ll be a fee if so.

screen problems after trying waterproof test

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