iCloud

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Level 1

4 points

iCloud

When I try to add photos etc to iCloud storage I get a message that says my iCloud is full. I have added more data but it still gives me that message. When I look at the amount of storage actually left in my iCloud it is not nearly full. Just wondering why it won't let me add more things to it.

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Posted on Sep 9, 2021 1:48 PM

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Answer 1

tygb

Level 9

65,004 points

Sep 9, 2021 11:11 PM in response to noreen234

As per the article Access iCloud Drive files from your iPhone and other devices - Apple Support

Check these things first:

Make sure that you have enough iCloud storage. If you need more space in iCloud, you can buy more iCloud storage or free up space by deleting content.
Sign in to iCloud on all of your devices and turn on iCloud Drive.
Make sure that you have an active Internet connection on your Mac and on your iPhone, iPad, and iPod touch.
Install the latest versions of Pages, Numbers, and Keynote. See which versions of Pages, Numbers, and Keynote you can use with iCloud Drive.
Create a new document and save it to see if it uploads to iCloud. If it does, see if your other documents start uploading.

If you tried these steps and your files still don’t upload to iCloud, stay signed in to iCloud and save your updated files to a different folder on your Mac or PC. Then contact Apple Support for more help.

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