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I’m trying to change the age on my daughter phone. It gives me a website to go to because she is under 13 but it doesn’t work.

I’m trying to change the age on my daughter phone. It gives me a website to go to because she is under 13 but it doesn’t work.

Posted on Sep 9, 2021 6:51 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2021 7:29 PM

Note the under 13 years old restriction in the end of article below. Link to contact Apple Support at the end of the article.


Apple ID - Update the birth date associated with.  


Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

1 reply
Question marked as Top-ranking reply

Sep 9, 2021 7:29 PM in response to Whizkidd05

Note the under 13 years old restriction in the end of article below. Link to contact Apple Support at the end of the article.


Apple ID - Update the birth date associated with.  


Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

I’m trying to change the age on my daughter phone. It gives me a website to go to because she is under 13 but it doesn’t work.

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