Apple ID

Question

Apple ID

I had been having a lot of difficulty accessing my Apple ID for any purpose. After spending hours on the phone with a great, but unfortunately, not very helpful Apple service personnel, I still could not use it. So I created a new one. BIG mistake, didn’t know it then. Now I am unable to access all of my iCloud storage and my paid subscriptions. There are a few I need to manage n I’m paying for storage I can’t use!

Is there any way to return to my previous ID and just change the password? Or am I stuck with my current new one. Any help/suggestions appreciated.

iPhone 12, iOS 14

Posted on Sep 9, 2021 9:29 PM

Reply

Answer 1

Eric Root

Level 10

685,275 points

Sep 10, 2021 11:21 AM in response to Loveforlost-7

Try calling Apple Support again and politely request to speak to a level 2 support.

Reply

Answer 2

muguy

Level 10

91,526 points

Sep 9, 2021 9:31 PM in response to Loveforlost-7

Sure. creating a new Apple ID doesn't affect the old one. Just log back in. You can change your password at appleid.apple.com.

Reply

Answer 3

Sep 9, 2021 9:38 PM in response to muguy

Thank you for your prompt reply but I’ve actually tried that but I keep getting an error message to the effect of invalid something or other. I don’t have it right in front of me.

Apple did send me a link to reset my password but this was not long after I had switched to my new one. I’ve tried the “switch to another account” link but when I do and try to change my password, it goes right back to my newest Apple ID.

Reply

Answer 4

Sep 11, 2021 10:00 AM in response to Eric Root

Thank you Eric. That sounds like a very sensible solution. I will try this.

Reply

Answer 5

Eric Root

Level 10

685,275 points

Sep 11, 2021 10:17 AM in response to Loveforlost-7

You are welcome.

Reply

Apple ID

Similar questions