non responsive touch screen

i have this newly delivered iphone 11, however upon start up, touch screen is non responsive. is this considered to factory defect?

iPhone 11

Posted on Sep 10, 2021 2:40 AM

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1 reply

khajotia

Level 6

9,002 points

Sep 10, 2021 2:45 AM in response to rdnable

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

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non responsive touch screen

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