holyhill

Every month my card is getting charged from some Holyhill - I dont see any holyhill in my app store charges. How do I stop this and get refund from apple for this scam?

Posted on Sep 10, 2021 3:47 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2021 10:23 PM

Hi kquadir,

Welcome to the Apple Community.


If you see 'apple.com/bill' on your billing statement


How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.


More info: https://support.apple.com/en-us/HT201382. (Apple support article)


OR

If the subscription that you want to cancel is not listed:

https://support.apple.com/en-au/HT212052


Get help with subscriptions not billed through Apple:

https://support.apple.com/en-au/HT207865


And

How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request


OR if that doesn't work for you,

view the articles below.


Request a refund for apps or content that you bought from Apple

https://support.apple.com/en-au/HT204084


How long refunds from the App Store or other Apple services take:

https://support.apple.com/en-au/HT210904


Hope this helps :-)


1 reply
Question marked as Top-ranking reply

Sep 10, 2021 10:23 PM in response to kquadir

Hi kquadir,

Welcome to the Apple Community.


If you see 'apple.com/bill' on your billing statement


How to see what you were charged for

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.


More info: https://support.apple.com/en-us/HT201382. (Apple support article)


OR

If the subscription that you want to cancel is not listed:

https://support.apple.com/en-au/HT212052


Get help with subscriptions not billed through Apple:

https://support.apple.com/en-au/HT207865


And

How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request


OR if that doesn't work for you,

view the articles below.


Request a refund for apps or content that you bought from Apple

https://support.apple.com/en-au/HT204084


How long refunds from the App Store or other Apple services take:

https://support.apple.com/en-au/HT210904


Hope this helps :-)


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