Ipad wont charge

I have a 5 yr old iPad and it will no longer take a charge. we've tried other cords, but nothing happens. any ideas?

iPad (6th gen) WiFi

Posted on Sep 10, 2021 9:54 AM

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Question marked as Top-ranking reply

Posted on Sep 10, 2021 9:59 AM

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you are unable to resolve the problem, you would be well advised to visit the Genius Bar at your local Apple Store, where the technicians will be able to test and assess your iPad, Power Adapter and Charging Cable.

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Sep 10, 2021 9:59 AM in response to jaymathis

These support pages should help with troubleshooting:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you are unable to resolve the problem, you would be well advised to visit the Genius Bar at your local Apple Store, where the technicians will be able to test and assess your iPad, Power Adapter and Charging Cable.

Genius Bar Reservation and Apple Support Options - Apple


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Ipad wont charge

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