I’ve missed my appointment
They called me and my phones having issues I can’t hear or answer it turns of by it self and it’s ridiculous
iPhone 11 Pro, iOS 14
Question marked as
I'm sorry to hear that you've missed your appointment with Apple. It sounds like your appointment was an advisor calling you, is this correct?
You may find a Live Chat option easier, should it be available in your area for your device, you can follow the steps at Official Apple Support for this.
- The benefit of this option is you are able to use another device, such as your computer to chat to Apple, so you do not need to worry about your phone disconnecting.
You mention you are having issues with your iPhone turning off, by its-self, I will try and help you with this.
When your iPhone shuts down do you receive any warnings on the screen?
This could be a battery or temperature issue:
Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
iPhone Battery and Performance - Apple Support