After my IPAD tried to do an update got a message support.apple.com/ipad/restore. When going to this address it tells me to hook up to my mac. my mac is so old it will not support what it is asking me to do. How do I fix without a computer?

After my IPAD tried to do an update got a message support.apple.com/ipad/restore. When going to this address it tells me to hook up to my mac. my mac is so old it will not support what it is asking me to do. How do I fix without a computer?

iPad Pro, iPadOS 14

Posted on Sep 10, 2021 4:36 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2021 4:41 PM

The update failed - and your iPad must now be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

2 replies
Question marked as Top-ranking reply

Sep 10, 2021 4:41 PM in response to Spatula_Flats

The update failed - and your iPad must now be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

After my IPAD tried to do an update got a message support.apple.com/ipad/restore. When going to this address it tells me to hook up to my mac. my mac is so old it will not support what it is asking me to do. How do I fix without a computer?

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