How to open a jpg file sent in text message?
How to open a jpg file sent in text message? It was once seen 2 weeks ago it now only shows a box with a file number and no download button.
iPhone 11, iOS 14
How to open a jpg file sent in text message? It was once seen 2 weeks ago it now only shows a box with a file number and no download button.
iPhone 11, iOS 14
Alcapela,
Are you connected to Wi-Fi? If not, go ahead and connect to Wi-Fi and see if the issue continues. Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Based on your screenshots it looks like this is happening with SMS text messages, do you have a strong cellular data connection?
Thanks.
Hi Alcapela,
We understand that you're having trouble seeing images that were received via iMessage. We recommend trying these steps first:
If you continue to have trouble, please provide the following details:
Does this happen with all images in Messages or just certain ones?
Do you use Messages in iCloud?
Best Regards.
BethaCo,
To confirm, do you have a strong cellular data connection also?
Is this happening with multiple contacts or just one?
Does this happen if someone sends you a message via iMessage instead of an SMS text message? About iMessage and SMS/MMS
We ask those questions because if this is isolated to one contact or to your wireless carrier next steps may vary.
Cheers!
thx for your reply. It helped some, it now gives me the option to Download but it never downloads This is the only time this has happened. Im not sure if I use messages in iCloud.
Im connected to WiFi with a strong connection. Thx
If it is an MMS message you need a cellular data connection. MMS cannot use Wi-Fi.
As far as I know my home connection is strong. I’ve never had an issue. This is the 1st time this has happened. Just with this 1 contact. This was sent as a group text.
I have use of both WiFi and unlimited cellular data.
How to open a jpg file sent in text message?