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my screen changes to colorfull lines

my screen suddenly changes to lines and I can’t see nothing only lines

iPad mini, iOS 12

Posted on Sep 11, 2021 6:35 AM

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Question marked as Best reply

Posted on Sep 11, 2021 7:38 AM

First try a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a service or repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

If not covered by warranty and you don't have AppleCare+, you may have to pay full replacement cost for severe damage 

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

1 reply
Question marked as Best reply

Sep 11, 2021 7:38 AM in response to YanetDMV

First try a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a service or repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

If not covered by warranty and you don't have AppleCare+, you may have to pay full replacement cost for severe damage 

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

my screen changes to colorfull lines

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