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akeem251 Author

Level 1

4 points

iPhone 7 plus won't turn on

Hi, My iPhone 7 plus was working well yesterday until the phone suddenly shutoff and would't turn on. when I attended to charge it the apple logo appear and the screen go blank a few sec after.

I attempted to restore it and update it through the iTunes but I keep receiving an error 4013. I read the possible meaning of the error and updated my Mac software but still no success.

I am out of idea and was wondering if you can help solve this problem?

iPhone 7 Plus, iOS 14

Posted on Sep 11, 2021 7:45 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Sep 11, 2021 7:55 AM

See this support article:--> If your iPhone won't turn on or is frozen - Apple Support

If the issue persists, it might be a hardware (battery?) problem.

Make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

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iPhone 7 plus won't turn on

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