I am unable to restore my ipad. Am start on the restore screen. Tried pressing the start and side buttons together, saw the Apple logo and then it went back to the restore screen. Can anyone help?
iPad 2, iOS 9
Welcome to Apple Support Communities jerry_kek,
Sounds like you are attempting to restore your iPad, is that right? Are you following the steps from the article you came from (If you see the Restore screen on your iPhone, iPad, or iPod touch) while connected to a computer with either the latest version of macOS or the latest version of iTunes installed?
Once connected to the computer, you would be following the steps here: Restore your iPhone, iPad, or iPod to factory settings.
If you receive an error, you can check out this article: iOS update and restore errors.
Hope that helps!
Welcome to Apple Support Communities jerry_kek,
Sounds like you are attempting to restore your iPad, is that right? Are you following the steps from the article you came from (If you see the Restore screen on your iPhone, iPad, or iPod touch) while connected to a computer with either the latest version of macOS or the latest version of iTunes installed?
Once connected to the computer, you would be following the steps here: Restore your iPhone, iPad, or iPod to factory settings.
If you receive an error, you can check out this article: iOS update and restore errors.
Hope that helps!
I am unable to restore my ipad. Am start on the restore screen. Tried pressing the start and side buttons, saw the Apple logo and then it went back to the restore screen. Can anyone help?
