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Forgotten password to unpaired watch

I put my watch on for the first time in 18 months. I charged it up and realized I forgot the password. In the last 18 months I have also gotten a new phone and got rid of the phone the watch was paired to.

I need to reset my password and be able to pair my watch to my new phone. Any ideas on how to do this?

Apple Watch Series 4, watchOS 6

Posted on Sep 11, 2021 12:49 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2021 3:32 PM

If you forgot the watch passcode, see:

If you forgot your Apple Watch passcode - Apple Support


If you forgot your Apple ID password, see:

If you forgot your Apple ID password - Apple Support

If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


Here are two ways to unpair your watch if you no longer have the paired iPhone:

  • See the 'How to erase your Apple Watch if you don't have your iPhone' section of:

Unpair and erase your Apple Watch - Apple Support

  • With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.



5 replies
Question marked as Top-ranking reply

Sep 11, 2021 3:32 PM in response to tamromo5

If you forgot the watch passcode, see:

If you forgot your Apple Watch passcode - Apple Support


If you forgot your Apple ID password, see:

If you forgot your Apple ID password - Apple Support

If you are the ORIGINAL owner, then see the 'Start a support request' section in:

How to remove Activation Lock - Apple Support


Here are two ways to unpair your watch if you no longer have the paired iPhone:

  • See the 'How to erase your Apple Watch if you don't have your iPhone' section of:

Unpair and erase your Apple Watch - Apple Support

  • With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.



Sep 11, 2021 3:34 PM in response to tamromo5

Couple sets of steps to take.


First, reset your Apple Watch passcode,

  1. Put your watch on its charger and keep it there until you complete these steps.
  2. Press and hold the side button until you see Power Off.
  3. Press and hold the Digital Crown until you see Erase all content and settings.
  4. Tap Reset, then tap Reset again to confirm.


Next we’ll have to unpair your Apple Watch from your iPhone (without the iPhone)

  1. On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings. 
  2. Type your password if prompted.
  3. For GPS + Cellular models, choose to keep or remove your cellular plan.
    • If you want to pair your Apple Watch and iPhone again, keep your plan. 
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. 
  1. Tap Erase All to confirm. This resets your Apple Watch to the factory settings.


This should let you pair your Apple Watch to your new iPhone.

Sep 11, 2021 3:38 PM in response to javaliga

Thanks for taking the time! See the problem is I’ve gone through all the links you sent already and basically: to unpair the phone or reset settings I need the watch password. To change the password I need a paired phone. See the problem?

I am the original owner of the watch and all the phones in question (old paired phone and new umpires phone).

Sep 12, 2021 1:11 AM in response to tamromo5

You can ask apple to remove the activation lock online on this page;

Online Activation Lock Removal.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Forgotten password to unpaired watch

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