Thanks for support for solving my previous issue with iphone. Can you help me to solve my below issue with iphone. Iam facing issue on calculating iPhone storage in my IPhone 12 Promax. Even after hours is also getting same result. So iam not able to remove unwanted file to increase storage. Thanks in advance for your support
regards
sreejith
Hi sreejithvpillai, We appreciate you reaching out to us. We understand that your device is experiencing issues calculating the storage.
If you are referring to the device storage, the article below may help.
How to check the storage on your iPhone, iPad, and iPod touch
If you are referring to the iCloud storage, the article below may help.
Also, we recommend updating your iPhone if you haven’t.
While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS for your device can help isolate potential software issues.
Kindly secure a backup and update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Take care!
Freeing up storage space on your iPhone.
Here are some helpful articles that can guide you on how to free up storage space on your phone.
How to check the storage on your iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT201656
Manage your photo and video storage
https://support.apple.com/en-us/HT205703
Clear Other storage on your iPhone or iPad
https://support.apple.com/en-us/HT211686
I can't delete files in my iPhone
