Apple ID Password
Hi, I’m trying to set up my mams new iPhone and she has forgotten her Apple ID password. When I click forgot password it sends a verification code to an old phone she had. Is there a way around this? Thanks.
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Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487
or go directly to this link --> http://iforgot.apple.com/
If you are being sent a verification code to a phone number to which you no longer have access, click on the next link to see the various ways of getting a verification code:
Get a verification code and sign in with two-factor authentication --> https://support.apple.com/HT204974
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> https://support.apple.com/HT204169
Also read about "What to do after [or before] you change your Apple ID email address or password" --> https://support.apple.com/HT204071